Privacy Policy

Privacy Policy

Last updated: July 2026

Stolven ("we," "us," or "our") operates stolven.com. This policy explains what information we collect when you visit or shop with us, and how we use it.

Information We Collect

When you browse our store, we automatically collect certain information about your device, including your browser type, IP address, time zone, and some of the software installed on your device. We also collect information about the pages you view, the sites or search terms that referred you here, and how you interact with the store.

When you make a purchase or attempt to make a purchase, we collect the information you provide, including your name, billing and shipping address, payment details (processed securely by our payment provider, never stored directly on our servers), email address, and phone number.

How We Use Your Information

We use the information we collect to fulfil orders, communicate with you about your order status, screen for potential fraud, and improve our store based on how visitors browse and interact with it. With your consent, we may also use this information to send you marketing emails about new products, promotions, and updates.

Sharing Your Information

We share information with third parties that help us provide our services, including payment processors, shipping carriers, and the platform that hosts our store (Shopify). We do not sell your personal information to third parties for their own marketing purposes.

Data Retention

We retain your order information for as long as needed to fulfil the order and for legitimate business or legal purposes, such as tax and accounting requirements.

Your Rights

If you are a resident of the UK, EU, or a jurisdiction with similar data protection laws, you have the right to access, correct, or request deletion of the personal information we hold about you. If you are a resident of a US state with applicable privacy laws, you may have similar rights regarding your personal information.

To exercise any of these rights, contact us at support@stolven.com.

Contact

Questions about this policy can be sent to support@stolven.com.